FAQ's

STOCK AVAILABILITY NOTICE

Please be aware that stock is changing on a daily basis.  We are doing our best to ensure stock levels are as up-to-date as possible but it is highly advisable to contact us first via email or phone, before ordering anything online.  

Please also bear in mind that our delivery timescales are approximate during this busy period, so again, please contact us first for more specific dates on delivery

We have also provided answers to some frequently asked questions, which may be able to help you with regards to our open hours and service & repair work system.

We may be able to answer your questions quickly here, take a look:

Q:  What are your opening hours?

A:  we are open from 9am - 5pm, Monday to Saturday

Q:  When can I bring my bike in for a service?

A:  Please contact us via email or phone to book a service or repair work.

Q:  How much is a service or repair?

A:  Please see our service and repair pricelist here  

Q:  How long does a service take?

A:  During this busy time, services are taking up to 5 days to turn around.  We endeavour to get it done before then but we can't guarentee this at the moment.

Q:  How will I know if my service or repair is ready for collection?

A:  We will send a text message to the number provided when you book your bike in.

If we still haven't answered your question, then please do feel free to send us an email and we'll endeavour to get back to you by the end of the day.